Here are the most Frequently Asked Questions (FAQs)
Frequently Asked Questions
Are the branded items, genuine?
Yes!, all our branded items are 100% genuine lawfully sourced products. Any trademarks, brand names, or logos remain the property of their respective owners.
Splashy Swimwear is an independent retailer and is NOT affiliated with, endorsed by, or an authorized representative of Decathlon, Nabaiji or other respective brands. We do not manufacture swimwear or related products.
What is your return policy?
Our sales are final. We are unable to accept returns primarily due to hygiene reasons.
However, our aim is for every customer to be completely satisfied. If this is not the case, please reach out so we can help make it right.
Can I view/try before purchasing?
Yes! You can view and try our swimwear collections at the Brands & Brands Shop location in Colombo 5. Feel free to drop by and check sizes, materials, and fits before you order.
How do I choose the right size?
Each brand’s sizing can vary slightly. Please refer to our size-guides page for accurate guidance. When in doubt, go one size up for a more comfortable fit.
How do I take care of my purchase?
To maintain the beauty and integrity of your purchase, we recommend treating it with care. Simple maintenance practices, such as gentle washing and proper storage, can effectively preserve the longevity of your favorite items. We encourage you to refer to the care instruction labels on each item.